Enjoy your New Gift Card!
Please read the below information regarding usage of the Gift Card.
Some Frequently Asked Questions: (for complete details, visit www.ppdmoney.com)
How do I activate my card?
You may activate your Card by calling 1-866-208-3282. You will need to provide the Card number and 3 digit security code from the back of the Card.
Why do I need to register my Visa Gift Card?
Registering your card allows customer service to locate your card account and send a Replacement Card to you in the event that your card is lost or stolen. Note: a $15.00 per-card Replacement Card Fee (SVC CHG REPLACE CARD) applies. Registering your card is easy—just visit www.ppdmoney.com and enter your name and address.
What if my purchase exceeds the value on my Visa Gift Card?
To make a purchase that is more than the available balance on your card, you may use another payment method to share the expense of your purchase. This is called a split transaction. Simply use your card to pay for a portion of the purchase amount and a second payment method—check, cash or credit card—for the remainder.
Please note that split transactions are subject to individual merchant policies – not all merchants accept split transactions. When making your purchase, remember to tell the merchant the dollar value on your card. You can easily verify your remaining balance via the Web site, www.ppdmoney.com, or by calling Customer Service toll-free at 1-866-208-3282. The merchant will not be able to provide you with this information. If you attempt to make a transaction for more than the balance on your card, the transaction will likely be declined.
What happens if I spend all the funds on my Visa Gift Card?
Your card will no longer be accepted as a valid form of payment. At this time, you can discard the card or keep it as a special reminder of the person who gave it to you.
Can I add more money to my Visa Gift Card?
No, cards are not reloadable.
What should I do if my Visa Gift Card is declined?
If you experience any problems using your card, please contact Customer Service 24 hours a day, 7 days a week by calling toll-free 1-866-208-3282.
The Visa Gift Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC.